i suck as a telephone operator

ring ring...

me: BB, this is Peiqi, how may i help you?
client: hi, can i speak to anyone from your IT department?
me: hmm, sir, do you have a specific name that you're looking for?
client: anyone.

me: sure sir, perhaps you would like to tell me what is this call regarding?
client: yeah it's regarding the IT infrastructure re-engineering of your company
me: hmm, do you mean you wish to have a business proposal with us regarding IT related products and services?
client: well you can say so
me: then in that case you can send us an email at xxxxx@bb.com

client: why? why don't you just put me to anyone?
me: sir, because without a name it is very difficult for me to put you through to IT dept.

client: i said anyone!
me: which one?
client: ANYONE!
me: which one?!
client: look, i said anyone!!
me: but which one which one?!

loud sighs came from both sides of the phone line..................

after 30 seconds of silence...

me: sir....i hope you are not saying that the person's first name is Annie and the last name is Wan????
client: E.X.A.C.T.L.Y what i am saying girl
me: .......

i really suck at being a telephone operator.

and in case you start FON-ing, we do not have Annie Wan in our company. he called the wrong number, he was supposed to call IBM...thanks ar.